Integrate Issues for Help Scout in Slack
with Axolo

Carrick Issues is a powerful integration tool that allows you and your team to seamlessly connect your Help Scout support app with your GitHub repositories. With just one click, you can create a new GitHub issue directly from Help Scout, streamlining your workflow and making it easier to manage customer support requests.

One of the key features of Carrick Issues is the ability to discuss issues where your team works. This means that you can collaborate with your colleagues and share updates on customer issues without having to switch between different platforms. Additionally, Carrick Issues provides real-time updates on the status of your GitHub issues directly within Help Scout, so you can stay informed about progress and ensure that customer requests are being handled in a timely manner.

Carrick Issues also includes a customizable issue template feature, which enables you to create templates that can be used to quickly create new issues with predefined fields. This makes it easier to ensure that all the necessary information is captured when creating a new issue, and helps to streamline your support process.

Overall, Carrick Issues is an essential tool for any team that uses both Help Scout and GitHub, and it can help to improve your team's efficiency, collaboration, and customer support capabilities.

- Create GitHub issues directly from Help Scout
- View GitHub issue status within Help Scout
- Discuss issues within your team's GitHub repository
- Customizable issue templates
- Help Scout live sidebar integration

The pricing for Help Scout's Team One plan is $0 for the entire team.

Integrating Issues for Help Scout in Slack with Axolo is beneficial because it allows engineers to create GitHub issues directly from Slack and discuss them in the same ephemeral channel created for the pull request review. This means that all communication and actions related to the code review process can be centralized in one place, improving collaboration and efficiency. Additionally, engineers can stay informed about the status of the GitHub issues directly within Slack, making it easier to prioritize and address them in a timely manner.